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💡 Support & Help

Find answers to common questions and get help with the app.

🚀 Getting started

  1. Open the app → Read.
  2. Swipe left/right to change pages.
  3. Tap the speaker icon to play audio for that page.
  4. Reading works fully offline.

🔧 Troubleshooting

No sound?

Check device mute/silent switch and volume. Ensure system sound effects are on.

Screen dimming too fast?

Use the app's Keep Screen Awake toggle while reading.

Pages not turning?

Swipe from the screen center with a steady motion.

Low storage?

If your device is very full, free 200–300 MB.

Crashes?

Restart the app; if it persists, reinstall and contact us with your device model + iOS version.

📱 Compatibility

iPhone & iPad, iOS 15+
Works offline; no network required after install.

📧 Contact us

Email: pondd.me@gmail.com

Please include:

💰 Refunds

Purchases are handled by Apple. Use Apple's Report a Problem site to request a refund.